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Webinar recap: let's talk numbers

Updated: 3 days ago

This Clear Language Lab webinar took place on June 2, 2022 as part of the Plain Language Foundations series. Check out the notes below, or access the webinar recording and slides.


Grounding thought

When people don’t “get” a number, they not only miss the number itself but also feel more distanced from you and your presentation. They may tune out and miss the message. Worse, they may even tune you out, because you’ve failed to build rapport that makes them feel included.

from Making Numbers Count

by Chip Heath and Karla Starr



Background information

  • Numbers and math can be intimidating for a lot of people 

  • Numeracy skills can be an area where a lot of support is needed; the PIACC study shows that a lot of people encounter challenges with everyday math activities


How can we be thoughtful about sharing information related to numbers taking these points into account?



Big takeaways

We discussed several strategies

  • Make big numbers more relatable

  • Make content meaningful (social distancing examples from across the country)

  • Consider using estimates (300+ vs. 311) when the idea is the most important thing

  • Make it memorable

  • Use clear visuals and labels when using charts, tables, and graphs and make sure the WHY of the graphic is clear



More resources



Interested in learning more about professional development at Clear Language Lab? Check out other past webinars, find upcoming events on our training page, or contact Sarah Glazer, Sr. Program Manager, at sarah@litworks.org to learn more about our offerings.


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