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Webinar recap: supporting your LGBTQ+ participants with clear and affirming language

Updated: 2 days ago

This Clear Language Lab webinar took place in June 2021. Check out the notes below or access the webinar recording.


Key points


Review of history + language

LGBTQ+ people have always existed. However, when thinking of the modern LGBTQ+ Rights Movement, it began in the 1950s. Key moments:

  • 1950s: Homophile organizations began to form

  • 1969: Stonewall Riots - led by black and brown trans and queer people 

  • 1980s: AIDS epidemic, ACT UP forms

  • 2003: Supreme Court rules sodomy laws are unconstitutional

  • 2015: Marriage Equality passed by Supreme Court

  • 2020: Supreme Court rules LGBTQ+ folks are protected from job discrimination


Key terms:

  • Gender identity: internally held sense of what your gender is - realizing that gender is a spectrum

  • Gender expression/presentation: the way a person dresses, wears hair, etc.; how a person externally presents themselves to the world (feminine/masculine/neither…)

  • Sex assigned at birth: biological sex - female, male, other/intersex

  • Gender fluid /gender non-conforming / non-binary: terms for those who don’t identify with the traditional ideas of male and female and their gender is something other than or more complex than that

It is important to consider that every word may not mean the same to everyone. Factors like age and culture will influence meaning.


Access to services

  • 1 in 5 LGBTQ+ adults have avoided seeking medical care for fear of discrimination. (NPR)

  • 50% of trans students reported being prevented (e.g., by school officials) from using the name or pronoun that match their gender in high school. (Movement Advancement Project & GLSEN 2017)

When providing care, consider what your organization can do to proactively educate your team to dismantle discriminatory practices. As well, have a plan in place to address how to handle if someone discloses that they have experienced discrimination at your organization.


Common barriers in place

  • Organizational, local, state, or national policies

  • Laws don’t always necessarily mean protection

  • Previous encounters with discrimination discourage use

  • “Allowing” LGBTQ+ participants vs. welcoming and affirming participants (i.e. having a space that people feel welcome in, etc.)

  • Colleagues aren’t on board with changes


Engaging in affirming conversations

  • Normalize sharing pronouns when introduced

  • Avoid assumptions and use gender neutral language

  • Practice using the correct pronouns


You’re going to make mistakes!

  • If you catch a mistake, correct it

  • If someone else corrects you, thank them for correcting you and move on. No need to make a big deal about it. 

Trying in earnest is what’s important - aiming for perfection holds us back.


Creating affirming content

Try to be inclusive in both the language and the images used. People want to feel seen - and not just during Pride Month!


When creating forms:

  • Consider whether you need someone’s legal name - can you just use the name the person goes by?

  • Try to refrain from judgmental, unclear language

  • When you must request gender, you can ask for ‘gender assigned at birth’ and/or ask for the person’s ‘gender identity’

  • Be sure to include a way for a person to share their pronouns


When looking at the language that is used, it is helpful to consider the policies behind the language to make sure they are inclusive as well. For example, does your handbook list different policies for men and women, such as men can't have long hair? Why?


In other words, you can only change the language so much. If the underlying policy is in itself discriminatory, you may need to start there.


Suggested ways to get feedback on policies:

  • Follow up surveys on services

  • Focus groups

  • Use an inventory tool to self-assess

  • Seek out support from local LGBT+ organizations



Resources


Interested in learning more about professional development at Clear Language Lab? Check out other past webinars, find upcoming events on our training page, or contact Sarah Glazer, Sr. Program Manager, at sarah@litworks.org to learn more about our offerings.


© 2024 Literacy Works


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