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THE LAB library

Resources from the Clear Language Lab

Trauma informed communication series #6: a case study in collaboration

At the beginning of July, all of us at Literacy Works were excited to share our new values statements . We’re not just proud of the...

Clear design basics: getting familiar with CRAP!

We love words at the Clear Language Lab! But even the most important and interesting information can miss the mark if the design is not...

Webinar recap: back to basics

This Clear Language Lab webinar took place on August 21, 2024 as part of the Plain Language Foundations series. Check out the notes...

5 tips for centering audiences

Effective communication is ALL about centering audiences. Why even create content that only works some of the time for some of the...

From one student to another, lessons from my internship

Dear Fellow Students, My name is Adelina, and I just completed a summer internship at Literacy Works. During my time here, I observed...

Communicating with a trauma-informed lens

Written communication can sometimes come across as uncaring, confusing, or even harsh. In this overview, we talk about why we use a...