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THE LAB library

Resources from the Clear Language Lab

2 days ago2 min read

How Plain Language Can Help You Become a Better Listener

Here at the Clear Language Lab our focus is on clear communication. An important part of clear communication in conversations is active...

Oct 182 min read

When the Unexpected Happens

Recently, we at Literacy Works experienced an unexpected turn of events while leading a group discussion. The group was talking about...

Sep 245 min read

Trauma informed communication series #6: a case study in collaboration

At the beginning of July, all of us at Literacy Works were excited to share our new values statements . We’re not just proud of the...

Aug 222 min read

Clear design basics: getting familiar with CRAP!

We love words at the Clear Language Lab! But even the most important and interesting information can miss the mark if the design is not...

Aug 222 min read

Webinar recap: back to basics

This Clear Language Lab webinar took place on August 21, 2024 as part of the Plain Language Foundations series. Check out the notes...

Aug 152 min read

5 tips for centering audiences

Effective communication is ALL about centering audiences. Why even create content that only works some of the time for some of the...